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This store has earned the following certifications.
Kitchen Tools and Organizers / eco start
✅ Compatible with Chlorine, Bromine, and Active Oxygen
✅ Not Compatible with Salt Water
🌊 Real-time Pool Water Analysis - iopool provides precise treatment recommendations to ensure safe and clear water at all times. - Stay informed and proactive with real-time data for your pool.
🔧 Guided Pool Care - Follow iopool's step-by-step maintenance guide to keep your pool safe and clear. - Receive personalized alerts to take appropriate actions. - Enjoy peace of mind knowing your pool is professionally maintained.
📱 iopool App - Track your water quality over time with the history feature. - Share your app access with neighbors during your vacation. - Stay connected and in control from your smartphone.
🌱 Eco Start Pack - Includes EcO probe and Bluetooth Wi-Fi Gateway. - Unlock unlimited and complete access to the iopool app for life.
📝 Important Notes - Maintain the EcO probe submerged in water to protect sensors. - Avoid prolonged exposure to air as it may damage the sensors.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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